Privacy Policy

Last updated: August 22, 2026

At Carpalux, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or make a purchase from Carpalux.store, we may collect the following information:

• Personal identification information: Name, email address, phone number, billing and shipping address
• Payment information: Credit card details (processed securely through our payment provider — we do not store card details)
• Device and usage data: IP address, browser type, pages visited, and time spent on our site
• Order information: Products purchased, order history, and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and customer support communications
• Improve our website and product offerings
• Send marketing emails (only if you have opted in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping carriers) solely to fulfil your order. These parties are obligated to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, though this may affect some functionality of our site.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: support@Carpalux.store